Cybacat's Web Site Terms of Use

Terms of use

These terms relate to cybacat.com and all subdomains, including online support facilities.

  1. Accounts If you use the website, you are responsible for maintaining the confidentiality of any account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
  2. Privacy Please review our Privacy Policy, which also governs your visit to the website, to understand our practices.
  3. Access We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
  4. Content All images and content contained on the website are copyright of Cybacat Ltd or their respective owners. Reproduction in whole or in part in any form or medium without express written permission of Cybacat Ltd. is prohibited. All requests for licensing, reprints, linking and other usage of material on cybacat.com should be addressed to info@cybacat.com. We will review your request, and provide you with an approval or rejection as soon as we have evaluated the request.
  5. Warranty and Liability THE SERVICE AND ANY EXECUTABLE PROGRAMS AND OTHER MATERIALS PROVIDED THROUGH THE SERVICE ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, AND ALL EXPRESS OR IMPLIED WARRANTIES ARE HEREBY EXCLUDED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CYBACAT DOES NOT WARRANT THAT THE SERVICE OR ANY MATERIALS OBTAINED THROUGH THE SERVICE ARE VIRUS-FREE. IF YOU DOWNLOAD EXECUTABLE PROGRAMS FROM THE SERVICE, THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF SUCH PROGRAMS IS ASSUMED BY YOU. CYBACAT IS NOT RESPONSIBLE FOR THE ACCURACY OF OR ERRORS OR OMISSIONS IN ANY SUCH PROGRAMS, AND CYBACAT DOES NOT WARRANT THAT THE OPERATION OF ANY SUCH PROGRAMS WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS IN ANY SUCH PROGRAMS WILL BE CORRECTED. CYBACAT DOES NOT WARRANT THAT THE CONTENT OF ITS WEBSITE WILL BE ERROR FREE.

CYBACAT WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOST PROFITS OR REVENUE; LOSS OF USE OF OR RELIANCE ON THE SERVICE, INFORMATION PROVIDED OR OF ANY EXECUTABLE PROGRAMS; LOSS OF USE OF DATA OR EQUIPMENT; OR OTHER SIMILAR DAMAGES) ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE OR ANY EXECUTABLE PROGRAM OBTAINED THROUGH THE SERVICE, EVEN IF CYBACAT HAS BEEN ADVISED OF THE LIKELIHOOD OF SUCH DAMAGES.

To view our terms and conditions in full please download this PDF

To view our hosting terms of service please download this PDF

Privacy Policy

This policy relates to cybacat.com and all subdomains, including online support facilities. If you have any questions about this policy, please feel free to contact us through our website or write to us at Cybacat Ltd, Unit 17 Stockwood Business Park, Stockwood, Redditch, Worcestershire, B96 6SX.

  1. Information we collect Information you provide via online forms or other methods. Cookies that uniquely identifies your browser. Log information. Links in a format that enables us to keep track of whether these links have been followed.
  2. Information sharing Cybacat will only ever share information it has collected under the following, rare, circumstances:
    • When we have your consent to do so.
    • Where a sub-contractor or freelancer requires such information.
    • When ordered to do so by a court.
  3. Changes to this policy Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes).

Cookies

Cybacat provides communication tools and widgets, some of these use something called cookies.

Cookies are small files written on your computer by a website via your website browser (Internet Explorer, Google Chrome for example). These files are usually harmless and only store snippets of information that can personalise a websites services and appearance and improve interaction with the web site.

To make full use of this site and some of its, your computer, tablet or mobile phone will need to accept cookies. Our cookies don't store personal information such as your name, address. Typical information that is stored in our cookies are a unique "tag" that allow the site to remember you. You can restrict these cookies, however, some more advanced features will not work correctly.

Here is a detailed list of the cookies we use and what they are used for:

Cookie name

Cookie purpose

__utma __umtb __utmc __utmz

Used by google analytics to provide the site owner with analysis of who uses the site, what they are looking for and other information. This allows the site owner to know what people are searching for. This information can be used in the future to improve the site content.

PHPSESSID

A session that is set by cybacat.com to allow the website to know who you are and differentiate you from differnet users. It doesn't know any personal data such as name, just that you are user "#1234".

For more details on how to manage cookies you can go to http://www.aboutcookies.org/

Notice to customers trying to contact us

There may be a delay when contacting us via phone whilst we look into an issue with our phone system. Please stay on the line and you'll be diverted to our emergency line and we can answer your call.